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Testimonials

Responsive, professional, kind, compassionate, dedicated, caring! These are just some of the words that our team used to describe Back Nine Nurses. 

Back Nine Nurses advocates for their clients. Our assisted living residents and their families have peace of mind knowing Deb and Kristen are there for the extra layer of support they need. Kristen has even driven to the border of NH from Cape Cod to assist a resident with a transportation issue when the resident's family was unable to drive them back home to our Assisted Living Community. 

The services of Back Nine Nurses are comprehensive, which allows us to reach out for assistance, including initial assessments to help with the logistics of moving in and then continuing to help our residents with general care support after they move in. We highly recommend this amazing team! 

– The Director Team, Senior Living Community

Back Nine Nurses have been an incredible support to our Assisted Living community. Their dedication to the wellbeing of our residents is unmatched—they consistently go above and beyond to ensure that each individual receives the care and attention they deserve.

They are kind, responsive, and compassionate, and they bring a deep understanding of Assisted Living regulations, which makes them an invaluable partner to our staff. Their team will do whatever it takes for the benefit of the resident, and we are grateful for their continued support.

 

– Resident Care Director, Assisted Living Community

We cannot thank Back Nine Nurses enough for their incredible support during a challenging time for our family. When we learned of my mother-in-law's dementia, they stepped in to administer her medications and provide expert care management, that included scheduling home health care workers. They also played a key role in her transition to a new assisted living community, ensuring smooth communication between the community and our family. Back Nine Nurses made sure that all her medications and care needs were properly addressed. Throughout it all, Kristen and Deborah were kind, proactive, and always responsive, going above and beyond in every way. We are so grateful for their compassionate care and dedication. 

 

– Family Members, Assisted Living Community Resident 

My husband and I, along with my elderly mother, engaged the services of Back Nine Nurses to assist her with her independent living arrangement. Our situation warranted a relatively quick response. Kristen and Deb, cofounders, were very responsive, placing priority on our short timeframe. We met several times with Kristen at my mother’s home to review their services. They conducted a thorough evaluation and delivered a detailed, custom plan for her, recognizing her desire to preserve her independence as much as possible. The plan addresses both her medical and non-medical needs. Based on our preliminary dealings, we are confident Back Nine Nurses will provide expert support for her. 

New Family Members to Back Nine Nurses

As an estate planning attorney, I work closely with clients to ensure that elder family members are protected. Many of my clients face difficult decisions when it comes to aging in place or managing long-term health care. Kristen and Deb at Back Nine Nurses deliver personalized, high-quality care and guidance to my clients who are aging in place, selecting assisted living communities or skilled nursing facilities. Back Nine Nurses are highly skilled and truly empathetic, so I know that my clients will be treated with dignity and respect when I recommend them. 

Keith

I truly believe that people are put in your path for a reason. After a recent hospitalization with my mom, I was in a panic about how to make sure she got to her appointments and have her watched over while I went back to NY to work and my family. Back Nine Nurses answered my prayers. Their empathetic ear, care, and compassion they have shown to my mom as well as to me and my family is more than I could have ever expected. They are truly a blessing.

– Family Member, Assisted Living Community Resident

Deb and Kristen, 

On behalf of our entire family, I want to express our deepest gratitude for the kindness, compassion, and guidance you provided our family during such a difficult time. Your unwavering support and expertise in helping us navigate the complexities of the health care system made an incredible difference as we cared for our father in his final days. 

Your attentiveness in answering our many questions, your thoughtful advice, and your genuine concern for both our father’s comfort and our mother’s and family’s well-being did not go unnoticed. It was a true gift to have nurses so knowledgeable and compassionate by our side during this journey. 

We will always remember your warmth and professionalism. Thank you for your dedication to your work and for the care you extended to us during such a vulnerable time. 

With heartfelt appreciation 

– Family Member, Assisted Living Community Resident

My family and I cannot praise Deb and Kristen of Back Nine Nurses enough. Kristen and Deb were very patient, caring, and supportive when our dear mother experienced some unexpected medical complications in assisted living and had to go to the hospital. They listened compassionately to our concerns, advocated tirelessly for our mother’s care, and were there for our mother when family members could not physically be there. Their presence and expertise meant the world to us during this difficult time. 

– Family Member, Assisted Living Community Resident

Finding Back Nine Nurses has been life-changing for our family - literally! Our older brother had had a stroke and had rapidly declined cognitively, so rapidly that we realized that we needed help, but didn't know how to find it. Out of desperation, we looked online and somehow found Back Nine Nurses. Deb immediately jumped in and has proved over and over again that she is willing and able to take on any task - from the immediate huge problem of finding the best long term facility for our brother to move to - and knowing how to make that happen - to advocating for his care with nursing staff, to bringing along a puzzle to keep him occupied while waiting at the doctor's office. It is hard to describe the incredibly high level of thoughtful, knowledgeable attention and care Deb has given our brother - truly amazing! She knows how to get what's needed done. For us, already stressed with full-time work combined with caring for other high-need family members, having Deb helping us has completely changed our lives. Having gone through something similar with our aging parents, we know how hard it is to find this kind of care for a family member. Please believe me when I say - you will not find anyone better to care for your loved one than Back Nine Nurses! 

– Family Member, Long Term Care Facility Resident

Back Nine Nurses have been absolute lifesavers for me in taking care of both my husband and my brother. In my husband’s case, we needed to set up rehabilitation for a long convalescence. Deb & Kristen identified a great place and helped me interface with the rehabilitation facility all along the way. This included running interference on Medicare and reimbursement issues, treatment plans, and generally helping make sure that things went very smoothly. Deb & Kristen also helped with planning for my husband’s return home. In my brother’s case, Back Nine Nurses helped identify a Skilled Nursing Facility that would be a good fit, advocated for my brother’s admission, and even helped snag him a private room! They have also been indispensable in making doctor’s appointments for him, even driving him to the appointments and advocating with the providers. 

I really feel that Back Nine Nurses is like having your own army of advocates in your back pocket—people who know what’s REALLY going on, can help steer you to the right decision, then help make things run smoothly after the patient is admitted. I’m so grateful for Deb and Kristen!

– Family Member, Long Term Care facility & Rehab Resident

Serving Coastal Communities of Massachusetts

CAPE COD • SOUTH SHORE • SOUTH COAST

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Fax: 508-446-9090 

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