When my father had a sudden health crisis, I was trying to manage his care while also supporting my mother, who was exhausted from months of caregiving. I was overwhelmed and did not know where to turn. Back Nine Nurses responded immediately! Kristen and Deb had a plan in place and brought in professional help the same day.

​

They did not just coordinate medical care-they truly understood what our family was going through. They recognized my mother's caregiver burnout and provided the support she desperately needed. When it became clear we needed to have difficult conversations about hospice care, Kristen and Deb guided us through those decisions with compassion and expertise, helping us understand our options without pressure. With their guidance and the care team they assembled, both of my parents have been able to stay in their home, which was our

biggest wish.

​

Kristen and Deb became our advocates, our coordinators, and honestly, our lifeline. They handled the medical complexity while helping us navigate the emotional challenges. I do not know what we would have done without them. lf you are facing a care crisis with aging parents, call Back Nine Nurses. They will be there for you the way they were for us.

​

– Family Member, parents aging in place at home 

My father was a fiercely independent and private man. When he chose to retire to the Cape, far from any family..I said "ok dad". When household chores started to become harder for him "I said hire some help" When his health issues started to overwhelm him I said " There's got to be someone you can hire to help you. A private nurse maybe?" I never knew if he took my advice until one day, in the middle of a crisis, Kristen came on the phone.

​

That first call she told me she would take care of my father like family. She has done that and so much more ever since! Kristen showed a kindness and patience with my Dad that surpassed what even I could do some days! I can not imagine, nor do I want to, just how much harder our lives would have been without Back Nine and Kristen Hyde in our corner.​She handled everything from day to day mini clothing crisis to full blown in-patient stays with a kindness and grace I could not have fathomed. She understood my Dad at a level most people completely missed, and she was able to help in ways no one, not even me, had been able to.

​

She continued to support my Dad through his Hospice care and was crucial in coordinating hospitals, doctors, nurses and aids. To hear how thankful the medical professionals were to have her onboard was even more encouraging. I know anyone who hires Kristen and Back Nine to help their loved one will not regret it for a moment! My Dad and I will be forever grateful we had her in our lives.

​

– Family Member, Assisted Living Community Resident

Back Nine Nurses have been absolute lifesavers for me in taking care of both my husband and my brother. In my husband’s case, we needed to set up rehabilitation for a long convalescence. Deb & Kristen identified a great place and helped me interface with the rehabilitation facility all along the way. This included running interference on Medicare and reimbursement issues, treatment plans, and generally helping make sure that things went very smoothly. Deb & Kristen also helped with planning for my husband’s return home. In my brother’s case, Back Nine Nurses helped identify a Skilled Nursing Facility that would be a good fit, advocated for my brother’s admission, and even helped snag him a private room! They have also been indispensable in making doctor’s appointments for him, even driving him to the appointments and advocating with the providers. 

​

I really feel that Back Nine Nurses is like having your own army of advocates in your back pocket—people who know what’s REALLY going on, can help steer you to the right decision, then help make things run smoothly after the patient is admitted. I’m so grateful for Deb and Kristen!

​

– Family Member, Long Term Care facility & Rehab Resident

Back Nine Nurses truly turned my parents' healthcare around in just five months. Prior to calling Back Nine Nurses, my parents-both in their 80s-found themselves temporarily incapacitated with no care plan and no answers to their chronic ailments. My father insisted he could manage everything after my mother's stroke, but he quickly took a turn for the worse. That's when my brother and I reached out to Back Nine Nurses.

They worked thoughtfully to accommodate my parents' wishes of aging in place while navigating their health challenges with care and respect. My parents are incredibly private about their health, and Back Nine Nurses found an incredible balance between intervention and independence.

 

At every appointment, Deb took detailed notes and consistently advocated for my parents to receive the best possible care, even during hospital admissions. I saw the impact most clearly in my dad's eyes-for the first time in a long while, he isn't in pain. And my mom is smiling more as she re-engages in activities she had pulled away from before.

I feel so incredibly lucky to have found Back Nine Nurses. They expedited doctors' appointments and created a holistic health plan that centers on my parents' well-being. This gives me peace of mind. I can continue to be their daughter, and my father can continue to be a loving husband.

​

– Daughter, Parents aging in place at home

My mom and dad are healthy and living a better life these days thanks to Deb and Kristen of Back Nine Nurses. Their kind and swift care of my mom and dad was first class. My parents, 88 and 92, were always fiercely independent until they were not. ln a week I had to make a myriad of decisions. The best decision, as I look back at that week, was to contact and hire Back Nine Nurses. They were great listeners to me and my parents as we navigated what needed to be done. Back Nine Nurses can be trusted with all of your needs, from getting correct medical care in your home, to helping you find the right assisted living or to just picking up a few necessities. I recommend their services to anyone and everyone.

​

– Family Member, Home Care and Transition to Assisted Living

It has been a true pleasure collaborating with Deb and Kristen - Back Nine Nurses. We have shared many mutual patients, and their professionalism, responsiveness, and genuine kindness consistently stand out. They have a remarkable ability to understand the full picture of each client's situation and to intervene thoughtfully and effectively when needed. Deb and Kristen are deeply respected and well liked by our clients, their families, and the caregivers involved in their care-and it's easy to see why. Most importantly, we share the same goal: ensuring that every client is well cared for, supported, and treated with dignity. Our collaboration is seamless, allowing us to work together effortlessly to achieve the best possible outcomes. We trust Deb and Kristen not only with our clients, but wholeheartedly with our own family members as well. lf anyone is looking for an exceptional geriatric care manager, look no further than The Back Nine Nurses.

 

– Regional Clinical Director, Home Health Services Agency 

Engaging Deb and Kristen from Back Nine Nurses was a time saver and provided valuable information when we were seeking an Assisted Living Residence for a close relative. They conducted preliminary site visits and researched various options for us, saving time and making it easier for our family to prioritize our efforts. They met with us and our family member and took her interests into account when conducting their research. Their experiences with assisted living systems were really beneficial when accompanying our family on site visits-providing numerous insights as we assessed and thought through this critical move. They were also very responsive when we sought their counsel for accessing in-home services. Our relative is now in a place that is

safer for her and closer to family, friends, and medical providers. Their guidance has to help as we navigate the post-move transition process.

 

– Family Members, Transition to Assisted Living Community 

Working with Back Nine Nurses has been amazing. You both bring so much heart into what you do, and we get to see up close how much you truly care about every single client and family. You don't just manage cases-you show up, you listen, and you genuinely care about the people behind each situation. Families feel supported and understood, and as care providers, we feel respected and trusted. That kind of partnership is rare, and it honestly makes such a big difference in the quality of care. If anyone is looking for real peace of mind, we always say: go with Back Nine Nurses-you'll be in the best hands. So grateful to know you both.

 

– Owners, Home Health Agency 

Expressing Gratitude and Appreciation for Back Nine Nurses. Their professionalism, compassion, and dedication made a significant difference in the care of my late sister. Not only did they provide exceptional care and assistance but they brought warmth and positivity into our home. Their ability to listen, communicate and respond to our needs was truly remarkable. Thanks to their dedication, l felt reassured and confident about the quality of care being provided. I wholeheartedly recommend Back Nine Nurses to anyone seeking compassionate

reliable support for their loved ones.

 

– Family Members, Hospital to home transition with hospice services 

We cannot thank Back Nine Nurses enough for their incredible support during a challenging time for our family. When we learned of my mother-in-law's dementia, they stepped in to administer her medications and provide expert care management, that included scheduling home health care workers. They also played a key role in her transition to a new assisted living community, ensuring smooth communication between the community and our family. Back Nine Nurses made sure that all her medications and care needs were properly addressed. Throughout it all, Kristen and Deborah were kind, proactive, and always responsive, going above and beyond in every way. We are so grateful for their compassionate care and dedication. 

 

– Family Members, Assisted Living Community Resident 

I truly believe that people are put in your path for a reason. After a recent hospitalization with my mom, I was in a panic about how to make sure she got to her appointments and have her watched over while I went back to NY to work and my family. Back Nine Nurses answered my prayers. Their empathetic ear, care, and compassion they have shown to my mom as well as to me and my family is more than I could have ever expected. They are truly a blessing.

​

– Family Member, Assisted Living Community Resident

Finding Back Nine Nurses has been life-changing for our family - literally! Our older brother had had a stroke and had rapidly declined cognitively, so rapidly that we realized that we needed help, but didn't know how to find it. Out of desperation, we looked online and somehow found Back Nine Nurses. Deb immediately jumped in and has proved over and over again that she is willing and able to take on any task - from the immediate huge problem of finding the best long term facility for our brother to move to - and knowing how to make that happen - to advocating for his care with nursing staff, to bringing along a puzzle to keep him occupied while waiting at the doctor's office. It is hard to describe the incredibly high level of thoughtful, knowledgeable attention and care Deb has given our brother - truly amazing! She knows how to get what's needed done. For us, already stressed with full-time work combined with caring for other high-need family members, having Deb helping us has completely changed our lives. Having gone through something similar with our aging parents, we know how hard it is to find this kind of care for a family member. Please believe me when I say - you will not find anyone better to care for your loved one than Back Nine Nurses! 

​

– Family Member, Long Term Care Facility Resident

Deb and Kristen, 

​

On behalf of our entire family, I want to express our deepest gratitude for the kindness, compassion, and guidance you provided our family during such a difficult time. Your unwavering support and expertise in helping us navigate the complexities of the health care system made an incredible difference as we cared for our father in his final days. 

​

Your attentiveness in answering our many questions, your thoughtful advice, and your genuine concern for both our father’s comfort and our mother’s and family’s well-being did not go unnoticed. It was a true gift to have nurses so knowledgeable and compassionate by our side during this journey. 

We will always remember your warmth and professionalism. Thank you for your dedication to your work and for the care you extended to us during such a vulnerable time. 

With heartfelt appreciation 

​

– Family Member, Assisted Living Community Resident

As an estate planning attorney, I work closely with clients to ensure that elder family members are protected. Many of my clients face difficult decisions when it comes to aging in place or managing long-term health care. Kristen and Deb at Back Nine Nurses deliver personalized, high-quality care and guidance to my clients who are aging in place, selecting assisted living communities or skilled nursing facilities. Back Nine Nurses are highly skilled and truly empathetic, so I know that my clients will be treated with dignity and respect when I recommend them. 

​

– Keith

My family and I cannot praise Deb and Kristen of Back Nine Nurses enough. Kristen and Deb were very patient, caring, and supportive when our dear mother experienced some unexpected medical complications in assisted living and had to go to the hospital. They listened compassionately to our concerns, advocated tirelessly for our mother’s care, and were there for our mother when family members could not physically be there. Their presence and expertise meant the world to us during this difficult time. 

​

– Family Member, Assisted Living Community Resident

Responsive, professional, kind, compassionate, dedicated, caring! These are just some of the words that our team used to describe Back Nine Nurses. 

​

Back Nine Nurses advocates for their clients. Our assisted living residents and their families have peace of mind knowing Deb and Kristen are there for the extra layer of support they need. Kristen has even driven to the border of NH from Cape Cod to assist a resident with a transportation issue when the resident's family was unable to drive them back home to our Assisted Living Community. 

​

The services of Back Nine Nurses are comprehensive, which allows us to reach out for assistance, including initial assessments to help with the logistics of moving in and then continuing to help our residents with general care support after they move in. We highly recommend this amazing team! 

​

– The Director Team, Senior Living Community

Back Nine Nurses have been an incredible support to our Assisted Living community. Their dedication to the wellbeing of our residents is unmatched—they consistently go above and beyond to ensure that each individual receives the care and attention they deserve.

​​

They are kind, responsive, and compassionate, and they bring a deep understanding of Assisted Living regulations, which makes them an invaluable partner to our staff. Their team will do whatever it takes for the benefit of the resident, and we are grateful for their continued support.

 

– Resident Care Director, Assisted Living Community

My husband and I, along with my elderly mother, engaged the services of Back Nine Nurses to assist her with her independent living arrangement. Our situation warranted a relatively quick response. Kristen and Deb, cofounders, were very responsive, placing priority on our short timeframe. We met several times with Kristen at my mother’s home to review their services. They conducted a thorough evaluation and delivered a detailed, custom plan for her, recognizing her desire to preserve her independence as much as possible. The plan addresses both her medical and non-medical needs. Based on our preliminary dealings, we are confident Back Nine Nurses will provide expert support for her. 

​

– New Family Members to Back Nine Nurses